Report Non-Emergency Issues

Now you can help report non-emergency issues to the City of Framingham, Massachusetts from your smartphone, tablet, or computer thanks to our partnership with SeeClickFix.

Use the SeeClickFix app to report issues such as: 

  • Birth Certificates
  • Building Department
  • Business Certificates
  • City Owned Facilities
  • Community/Rehabilitation Loans
  • Crime Incident Report
  • Curbside Recycling
  • DPW Construction Projects
  • Health/Sanitary Code Issues
  • Highway
  • Marriage Licenses
  • Parking Issues
  • Parks/Playgrounds
  • Plot Plans
  • Police Non-Emergency
  • Potholes
  • Property Assessments
  • Roadway, Sign, Traffic Planning & Regulation
  • Snow Plowing
  • Street/Sidewalk Repair
  • Streetlights
  • Tax Questions
  • Traffic Signal
  • Trash Collection
  • Tree Maintenance
  • Veterans Services
  • Voting Information
  • Water or Sewer Issues
  • Website Inquires

You have the option to upload a photo with each service request, as a visual reference to help communicate the issue. Customer service requests are routed to City staff to help answer your questions and provide solutions.


SeeClickFix is available for download as an app on the following platforms:

Get it on Google Play
Download on the App Store


City of Framingham staff respond to SeeClickFix requests during regular business hours.

If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day.


SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 911.

Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well. 

For technical support with the SeeClickFix platform (web or mobile), please email SeeClickFix directly.