Sewer blockages can occur in either the private sewer service or the City sewer main. The first sign of a blockage generally shows up in the lowest drains within the structure (i.e., basement, or first floor if no basement). At the first sign of a problem, please call the Wastewater Division at 508-532-6060. A technician will be sent out to the property to check the City’s sewer main for signs of blockage. Our technicians will advise you if follow-up action is needed by the City or the property owner.
Please Note: The City does not make repairs to private property, only City-owned infrastructure.
CITY'S RESPONSIBILITY & PROPERTY OWNER'S RESPONSIBILITY - WATER AND WASTEWATER SERVICE LINE REPAIRS