Winter Home Heating Resources

The City of Framingham has been collaborating with local officials and community organizations to address the impending winter home heating crisis. Our efforts include providing a comprehensive list of services that Framingham residents can access as needed for energy/heat assistance.

You can also download a brochure (PDF) that contains the information listed below as well as fire safety/prevention tips and energy savings suggestions.

Programs & Services

  • Veterans Services: Provides financial and fuel assistance to income-eligible veterans and their widows. For information or to make an appointment with the Veterans agent, contact the Veterans Services office at 508-532-5515.
  • Board of Health: Enforces state law requirements that landlords adequately heat their rental properties. From September 15 through June 15 rental property temperatures must be kept between 68 to 72 degrees from 7 a.m. to 11 p.m., and between 64 to 68 degrees from 11 p.m. to 7 a.m. For more information, please contact the Board of Health at 508-532-5470.
  • Callahan Senior Center: Provides senior citizens with information and referral for benefits programs including but not limited to fuel assistance - as well as options for financial assistance. For more information, please contact the Callahan Center at 508-532-5980.
  • Community and Economic Development: Offers limited financial resources through the federal Community Development Block Grant (CDBG) program to income-eligible Framingham residents for emergency energy-related repairs to heating systems. For more information please contact the CDBG department at 508-532-5457.

 Community Programs & Services

  • South Middlesex Opportunity Council (SMOC): Administers Low Income Heating Energy Assistance Program (LIHEAP) to individuals and families that meet specific income eligibility guidelines. SMOC also offers other related services. For more information, please contact SMOC at 508-620-2342.
  • United Way of Tri-County / Mass211: Provides a comprehensive listing of resources and programs available to Massachusetts residents. For more information, contact the United Way/Mass211 at 508-872-3291 or visit the Mass211 website.
  • NSTAR: Qualified individuals and families can receive discounted electricity and gas rates. Arrears forgiveness programs are also available on a case-by-case basis. State law requires that utilities such as NSTAR not shut off services to its customers between November 1st and April 15th due to nonpayment. NSTAR also offers home winterization incentives/assistance. For more information, contact NSTAR at 800-592-2000.
  • Energy Bucks: Provides fuel assistance, utility discounts, and weatherization. For more information, call 866-537-7267 or visit the Energy Bucks website.
  • Citizens Energy Corporation: An oil heat program for income-eligible customers in need of oil. The Distirgas program provides a credit on natural gas bills. For more information, call 877-563-4645 or visit the Citizens Energy Corporation website.
  • Massachusetts Good Neighbor Energy Fund: Individuals and families with a household income exceeding fuel assistance guidelines can receive financial assistance with heating costs This fund provides $275 per heating season paid directly to the energy provider (i.e. electric, gas, oil, wood, or propane). For more information, contact the Salvation Army at 508-875-3341 or visit the Massachusetts Good Neighbor Energy Fund website.
  • Residential Assistance for Families in Transition (RAFT): Provides short term, limited financial assistance which will enable families to retain housing, obtain new housing, or otherwise avoid homelessness. Call 800-224-5124 or visit the Housing Consumer Education Centers of Massachusetts - Regional Agencies website.
  • Massachusetts Department of Housing and Community Development HEARTWAP: Heating Emergency Retrofit Task Weatherization Assistance Program (HEARTWAP) provides heating system repair and replacement services to low income households. For more information, please call 800-632-8175.
  • Mass SAVE: Program services including educational materials/services; in-home services for customers who plan to invest in energy-saving improvements; step-by-step guidance through the installation of energy-saving measures and incentives; quality installations performed by fully licensed and insured contractors who warrant all workmanship and materials for 1 year; and inspections. For more information, call 866-527-7283 or visit the Mass SAVE website.
  • Massachusetts Energy Consumers Alliance: An oil cooperative (co-op) that Framingham residents can join and thereby save an average of 10% to 20% off their current fuel bill. For more information, call 800-287-3950 or visit the Massachusetts Energy Consumers Alliance website.
  • Weatherization Assistance Program (WAP): The Low-Income Weatherization Assistance Program (WAP) assists low-income households in reducing heating bills by providing comprehensive home energy conservation services. Homeowners and tenants with their landlord's permission are eligible. For more information, call 800-632-8175 or visit the Massachusetts State website (