Office Hours & Directions

change to city hall office hours - effective Monday, December 28
Following Governor Baker's measures to reduce the spread of COVID-19 in Massachusetts, Framingham will limit access to City Hall (150 Concord Street) effective Monday, December 28: Only the Treasurer/Collectors' Office (Rm. 111) and City Clerk's Office (Rm. 105) will be open to walk-ins. All other divisions/departments will be available by appointment only. View contact information for divisions/departments here to schedule an appointment. If you don't have access to the internet, the City's Informational Line at (508) 532-5411 is open to answer questions Monday-Friday, 8:30 a.m. - 3:30 p.m. Inspectional Services has installed a locked drop box located in the hallway, close to the Treasurer/Collectors office, and opposite City Hall's inside grand staircase to allow Building Permit Applications to be dropped off. The building will be open and appointments available Mon., Wed., and Thurs., 8:30 a.m.-4 p.m.; Tues., 8:30 a.m.-6 p.m.; and Fri., 8:30 a.m.-1 p.m. The following City Hall doors will be open: ADA-compliant entrance on Union Ave., (next to ramp); ADA-compliant entrance at the rear of the building (by the elevator); and the side door on Concord St. Decreased access to City Hall will remain in effect until noon January 10, 2021, unless further extended.

Office Hours

Our Municipal offices are open 8:30 a.m. - 5 p.m. on Monday, Wednesday, and Thursday. Office hours are extended on Tuesday 8:30 a.m. - 7 p.m. and on Friday office hours are 8:30 a.m. - 2 p.m. Some offices have extended hours as follows:

  • Assessor: Tuesday, 8:30 a.m. - 7 p.m.
  • Board of Health: Tuesday (Clinic), 6 p.m. - 8 p.m.
  • Treasurer / Collector: Tuesday, 8:30 a.m. - 7 p.m.
  • Retirement Office: Tuesday, 8:30 a.m. - 7 p.m.


Directions to City Hall are available online.