Framingham receives its water from the Massachusetts Water Resources Authority (MWRA). As an MWRA community we are obligated to perform comprehensive leak detection surveys to ensure we are losing as little water as possible through leaks in the water mains and services within our system. All water distribution systems need to account for all the water it supplies to its users, therefore minimizing these losses is an important piece of what we do.
With over 250 miles of water main and 17,000+ service connections in Framingham, it is important that we locate and address any leaks in the distribution system to reduce unaccounted for water loss and minimize lost revenue.
The Water Division has contracted with a specialist in the field of leak detection, Miles Leak Detection. Their work includes placing specialized listening devices on hydrants and valve boxes to identify and locate any leaks for the Water Division to address.
As the best time to perform this work is in the evening, this contractor may be in your neighborhood between the hours of 10 p.m. and 6 a.m.; or they may be working in the daytime, depending on the ambient noise in your neighborhood. They will be using two vehicles; one is a pickup truck clearly marked “Miles Leak Detection” and the second is a Polaris Ranger which is marked “Water Leak Survey”, and the workers are in bright, reflective clothing, tool belts, and large headsets.
If you have any questions or concerns, please do not hesitate to contact the Water Department at 508-532-6050.