New, Convenient Two-Way Texting Option Now Available for Eversource Energy Customers. Eversource Energy customers can now report a power outage and get updates on that outage through text messages on mobile devices, thanks to the energy company's latest two-way texting option.
Customers who want to take advantage of this convenient two-way texting option must first register their mobile device online at www.Eversource.com or directly from their mobile phone by texting "REG" to 23129. Once registered, Eversource recommends customers add the outage text number to their contacts for quick access. Then, it's easy - text "OUT" to that number when the power goes out and "STAT" to that number for updates.
Customers who already receive outage alerts from Eversource via text will automatically be enrolled in the new two-way texting feature. As always, customers can also report outages online or by calling 1-800-592-2000. To learn more about outage alerts and texting reporting, visit the Eversource website.