Town News

Posted on: August 10, 2017

Eversource Energy News Release: Be Safe - Know What's Below...

With more than 20 million miles of underground utilities in the United States, it’s crucial to know what’s below ground before beginning any excavation work. In recognition of National 8-1-1 Day on August 11th, Eversource is reminding customers, contractors and excavators to put safety first when starting any digging project, large or small. Whether planting a shrub or installing a pool, calling 8-1-1 to mark underground utilities is a critical step to avoiding injuries and disruptions of utility service, and it’s also the law.

“Every six minutes in the U.S., someone damages an underground utility line because of digging without calling 8-1-1 first,” said Eversource Vice President of Safety Bob Coates. “Striking a single line can cause serious injuries, as well as outages. Accidental dig-ins can happen anywhere utility lines are buried, from a backyard to a major construction site.”

Dig Safe governs safe digging practices in Massachusetts and offers a one-call system to locate and mark underground facilities that are near proposed excavation areas. By calling 8-1-1, homeowners and contractors are connected with Dig Safe, which notifies local utilities of any scheduled digging activities. Professionals then visit the property to mark utility-owned underground lines with flags and/or spray paint to indicate areas to be avoided.

Some essential tips to remember:

  • Regardless of the depth of the digging or familiarity with the property, always contact 8-1-1 before starting a project.
  • Underground electric, gas, communication and water lines can be located anywhere. Know what’s below to avoid injury and damage to utility lines.
  • Whether using power equipment or hand tools such as axes, shovels or posthole diggers, the law requires notifying Dig Safe at least three business days in advance of a project that requires digging or excavation work.
  • Hitting a utility line can lead to injury, repair costs, fines and even service outages.

For more information about Dig Safe, visit

Eversource (NYSE: ES) transmits and delivers electricity and natural gas to 1.7 million customers throughout Massachusetts, including approximately 1.4 million electric customers in 140 communities and 300,000 gas customers in 51 communities. Recognized as the top U.S. utility for its energy efficiency programs by the sustainability advocacy organization Ceres, Eversource harnesses the commitment of its approximately 8,000 employees across three states to build a single, united company around the mission of safely delivering reliable energy and superior customer service. For more information, please visit our website ( and follow us on Twitter (@eversourceMA) and Facebook (

For a printable copy of the press release, click on the link below...


Eversource Press Release
Facebook Twitter Google Plus Email